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Why do I hear a ticking noise coming from my speaker?

Updated: Apr 16, 2018

This is the resistor in the speaker but it should not be making an audible noise. Please try a factory reset - you can find how to do this by searching “How do I initiate a factory reset?” in the FAQ search bar. If this does not work, please contact us and we will send you a new Fabriq speaker.

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Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

My Fabriq speaker loses connection when I play music. How do I initiate a factory reset?

We apologize for this inconvenience. Please try initiating a factory reset by following these steps: Step 1. Open the Fabriq app and tap the Dashboard icon (the three dots at the top right hand corner

I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is different from the factory reset, which can also be performed if you s

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