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Have a question about Fabriq? We are happy to help.

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416.724.2747


Toll free: 1.844.9.FABRIQ or 1.844.932.2747

I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is different from the factory reset, which can also be performed if you still hear crackling. Find out how to do this by searching “How do I initiate a factory reset?” in the FAQ search bar.


If the problem continues to persist, please contact our Customer Service representatives.

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Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

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