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Support

Have a question about Fabriq? We are happy to help.

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Email support

support@thefabriq.com

For Press inquiries:

press@thefabriq.com

Phone support

416.724.2747

Toll free: 1.844.9.FABRIQ or 1.844.932.2747

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What is touch activation? What is voice activation? How do I talk to Alexa?

Touch activation means you must press the Fabriq speaker’s microphone button to interact with Alexa. Our RIFF speakers are touch activated while our CHORUS speakers are voice activated. Voice activation means you can interact with Alexa simply by saying her name.

Recent Posts

Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected...

My Fabriq speaker loses connection when I play music. How do I initiate a factory reset?

We apologize for this inconvenience. Please try initiating a factory reset by following these steps: Step 1. Open the Fabriq app and tap...

I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is...

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