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support@thefabriq.com

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416.724.2747

Toll free: 1.844.9.FABRIQ or 1.844.932.2747

What is touch activation? What is voice activation? How do I talk to Alexa?

Touch activation means you must press the Fabriq speaker’s microphone button to interact with Alexa. Our RIFF speakers are touch activated while our CHORUS speakers are voice activated. Voice activation means you can interact with Alexa simply by saying her name.

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Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

My Fabriq speaker loses connection when I play music. How do I initiate a factory reset?

We apologize for this inconvenience. Please try initiating a factory reset by following these steps: Step 1. Open the Fabriq app and tap the Dashboard icon (the three dots at the top right hand corner

I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is different from the factory reset, which can also be performed if you s

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