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support@thefabriq.com

For Press inquiries:

press@thefabriq.com

Phone support

416.724.2747

Toll free: 1.844.9.FABRIQ or 1.844.932.2747

What do the different lights on the light ring mean?

The blue ring indicates Bluetooth while the white ring indicates Wi-Fi connectivity. The red light means low battery. On the Chorus, the red light ring will also show if the mic is muted. To unmute the Chorus speaker, lift the control panel flap and press the mute button.

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Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

My Fabriq speaker loses connection when I play music. How do I initiate a factory reset?

We apologize for this inconvenience. Please try initiating a factory reset by following these steps: Step 1. Open the Fabriq app and tap the Dashboard icon (the three dots at the top right hand corner

I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is different from the factory reset, which can also be performed if you s

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