Support

Have a question about Fabriq? We are happy to help.

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Phone support

416.724.2747


Toll free: 1.844.9.FABRIQ or 1.844.932.2747

My FABRIQ speaker loses connection when I play music.

We apologize for this inconvenience. Please try initiating a factory reset by following these steps:

Step 1. Open the FABRIQ® app and tap the Dashboard icon

Step 2. Find the speaker you wish to reset and click on the gear icon.

Step 3. Select “Factory Reset”. The app will ask you to confirm this command - tap “Yes” to proceed.

Step 4. Please send us an email at support@thefabriq.com and let us know which music platform you are using when experiencing these difficulties. This will help us as we continue to develop the FABRIQ® experience.

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