Support

Have a question about Fabriq? We are happy to help.

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Email support

Phone support

416.724.2747


Toll free: 1.844.9.FABRIQ or 1.844.932.2747

How do you reset your Fabriq speaker?

To reset & clear all previous WiFi settings and data press and hold the Alexa Mic button for approximately 15 seconds until you hear the audio prompt stating that all data has been reset.


In the rare case that your FABRIQ RIFF is frozen and no buttons are functional please use this pin to restart the speaker. By inserting into the hole above the Pair Button.





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Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

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