Support

Have a question about Fabriq? We are happy to help.

Download  App

Download Manuals

Email support

Phone support

416.724.2747


Toll free: 1.844.9.FABRIQ or 1.844.932.2747

I’m Having Trouble Connecting My FABRIQ Speaker via Wi-Fi

Please make sure you are using a 2.4GHz Wi-Fi network instead of a 5.0 GHz one. Note that you may have to check that the 2.4GHz capability is enabled on your router. If the problem persists, ensure that your router’s UPnP has been enabled - every router is different when it comes to this. Refer to your router’s guide for instructions and further information on this.


Watch our how-to video on connecting via Wi-Fi and/or reach out to our helpful Customer Service representatives so we can help sort out these issues.

Recent Posts

See All

Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

  • Instagram - White Circle
  • Facebook - White Circle
  • Twitter - White Circle
  • YouTube - White Circle

© 2017 FABRIQ. All Rights Reserved. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.