Please make sure you are using a 2.4GHz Wi-Fi network instead of a 5.0 GHz one. Note that you may have to check that the 2.4GHz capability is enabled on your router. If the problem persists, ensure that your router’s UPnP has been enabled - every router is different when it comes to this. Refer to your router’s guide for instructions and further information on this.
I’m Having Trouble Connecting My FABRIQ Speaker via Wi-Fi