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Support

Have a question about Fabriq? We are happy to help.

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Email support

support@thefabriq.com

For Press inquiries:

Phone support

416.724.2747

Toll free: 1.844.9.FABRIQ or 1.844.932.2747

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How do I turn off party mode?

Press the Party Mode button on your Fabriq speaker to turn this mode on and off.

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Recent Posts

Why isn’t Alexa responding to me?

Note that only one speaker in a group will be Alexa-enabled. This is the speaker you used to set up the group. This speaker was selected upon forming the group. We are currently working on making this

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My Fabriq speaker loses connection when I play music. How do I initiate a factory reset?

We apologize for this inconvenience. Please try initiating a factory reset by following these steps: Step 1. Open the Fabriq app and tap the Dashboard icon (the three dots at the top right hand corner

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I hear a crackling noise while playing music. What can I do?

Please try a software reset by holding down the mic button on your Fabriq. It is located on the control panel. Note that this is different from the factory reset, which can also be performed if you s

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